Money Back Guarantee
We believe in our products! So much so that if you purchase any O'Gorman's Natural Product which does not meet your expectations, we invite you to return it within 30 days for a full refund.
If you wish to return a purchased item, please ensure the following conditions are met, and you will receive a refund of your money in full.
- The customer returning the goods will be responsible for the cost of return via Registered Mail - unless other arrangements have been negotiated. Registered mail allows you to track your return should it be mislaid in transit
- All goods (product and packaging) must be received by us in reasonable condition - if the product is empty, we will conclude it wasn't unsatisfactory!
- Products which are permanently defaced (engraved or indelibly marked) will not be accepted. These goods will be returned to the customer and payment of the full invoiced cost will be requested.
- You will need to outline in writing why you are returning the product and the reason it is unsatisfactory in your opinion.
We also ask that you contact us for a reference number before returning the goods. This will assist us in tracking your return.